If you see a yellow triangle caution over your office 365 screen with a message says “we’ve run into a problem with your Office 365 subscription and need your help to fix it”.
Well, generally this message occurs due to subscription error, might your subscription is expired or suspended.Check your Microsoft Office account and verify the payment is
paid to the company.
Ensure the below points to verify what causing you an error.
1. Close all office applications currently running in your system.
2. Then navigate to the service & subscription page.
3. If a sign in window appears to enter your Microsoft account email and password linked with your office 365 subscription.
4. Review the details under the office 365 heading and if you find your subscription has expired, you can renew it.
5. Now check the error, if it still there continue to the next process.
Make sure your payment details are correct:
1. Cross all the running application and navigate to the Payment options page in your Office application.
2. Then sign in with your Microsoft initials associated with your subscription.
3. If you see any error, update the information.
4. Once you update the payment information, try to restart Excel. If again the error persists, follow Next step.
Run the support and recovery assistant:
1. Download the application and the install dialog box opens. Click on it to start the installation.
2. Now select I agree to accept the Microsoft Service Agreement.
3. Choose Yes to allow the application to make changes in your device.
4. Then follow the instruction to fix the activation issue.
Deactivate or uninstall and reinstall office:
1. Run deactivate your office install.
2. Then use the easy fix tool to completely uninstall office..
3. And then Reinstall it.
Resolve all your queries by downloading and install the Microsoft Office 365 on your Windows or Mac device. For your personal use, you can go to Buy Microsoft Office 365 Personal
and perform your work with ease. It gives you comfort and work area with an advanced tool to accomplish your work with any difficulties.